Privacy Policy
Last updated: 2026-10-15
We care about your privacy. This policy explains how [Company name] collects and uses your personal data, why we do so, and what rights you have under the General Data Protection Regulation (GDPR).
Data controller
Provexa Ytbehandling AB, Corporate ID No. 556565-0925, is the data controller for the processing of your personal data.
Gamlestadsvägen 303
SE-415 02 Gothenburg
Sweden
[email protected]
+46 31 430 770
What is personal data?
Personal data is any information that can be directly or indirectly linked to a living person, for example a name, email address, phone number or IP address.
What personal data we collect
Information you provide
- When you contact us via a form, email or phone: your name, email address, phone number, company name and the content of your message.
- When you become a customer: contact details, billing details and the information needed to carry out the assignment.
Information collected automatically
- Technical information when you visit the website, such as your IP address, browser type and the pages you visit. See also the section on cookies.
Why we process your personal data and on what legal basis
| Purpose | Legal basis |
|---|---|
| Responding to questions and enquiries | Legitimate interest in being able to respond to you, or steps taken prior to entering into a contract |
| Delivering services and products and managing the customer relationship | Performance of a contract |
| Invoicing and accounting | Legal obligation (Swedish Bookkeeping Act) |
| Sending newsletters and offers | Consent, which you may withdraw at any time |
| Protecting the website against spam and misuse | Legitimate interest |
| Analysing and improving the website | Consent via cookie settings |
Who we share your personal data with
We never sell your personal data. We only share it with suppliers who help us run our business, and they may only process the data on our behalf and in accordance with our instructions (data processors). These may include:
- Web hosting and IT providers
- Email and communication providers
- Providers of finance and invoicing systems
- Google (reCAPTCHA), to protect forms against spam
Transfers outside the EU/EEA
Some suppliers, such as Google, may process data outside the EU/EEA. In such cases, we ensure that the transfer is permitted under the GDPR, for example because the recipient is certified under the EU–US Data Privacy Framework, or through the European Commission’s Standard Contractual Clauses.
How long we keep your personal data
We do not keep personal data for longer than necessary.
- Enquiries that do not lead to an assignment: up to 12 months.
- Customer data: for the duration of the contract and up to 24 months thereafter.
- Accounting records: 7 years, in accordance with the Swedish Bookkeeping Act.
Your rights
You have the right to:
- Receive information about the personal data we process about you (a copy of your data)
- Have inaccurate data corrected
- Have your data erased, unless we are required to retain it
- Request that processing be restricted
- Object to processing based on legitimate interest
- Receive the data you have provided to us in a machine-readable format (data portability)
- Withdraw your consent at any time
Exercising your rights is free of charge.
If you are dissatisfied with how we process your personal data, you have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY), www.imy.se.
Cookies
Cookies are small text files that are stored in your browser when you visit a website.
- Necessary cookies
Required for the website to function, for example for security and forms. They do not require consent. - Analytics cookies
Help us understand how the website is used, for example Google Analytics. They are only used if you have accepted them. - Marketing cookies
Used to show relevant advertising. They are only used if you have accepted them.
You can change your cookie settings or delete cookies in your browser at any time.
Changes to this policy
We may update this policy from time to time. The latest version is always available on this page, and the date at the top shows when it was last updated.
Contact
If you have any questions about how we process your personal data, please contact us.